I tried calling to do another claim it states i have a claim and i cannot place another claim . If you need health insurance, you or your family may be eligible for free or low-cost coverage from NJ FamilyCare. He says there are people talking to agents about general information?! Virtual Assistant “Larry the Chat Bot” brings Automated Solution to Claims Backlog . One would think that two months would be enough time to contact someone by phone or email if there was a question for the claimant. Hundreds of thousands of New Jersey workers are waiting for unemployment checks to help cover wages they lost when businesses closed to stop COVID-19. AUSTIN ⎯ The Texas Workforce Commission (TWC) has launched a new automated virtual assistant to help answer Texans' questions on the unemployment insurance (UI) process. I call every day, just like everyone else. The Chatbot services is available through a chat icon link from the SCDEW website and SUITS self-service portal. It’s really not helpful, there are some special cases and this does not help unless there is an actual person, I have been going crazy to reach out to someone to get my claim fixed. nothing I just need some help if some one can get back to me it would make he happy. Maybe Mr. Asaro-Angelo should put more effort into that. New Jersey's labor department has rolled out a chat bot intended to help the thousands of residents who filed for unemployment. It’s not a chat that will help me! The New Jersey Department of Labor and Workforce Development has launched a chat feature on its website to answer customers’ unemployment questions. Data extracted on: December 18, 2020 Source: U.S. Bureau of Labor Statistics Note: More data series, including additional geographic areas, are available through the "Databases & Tables" tab at the top of this page. Everyone is going to be homeless while governor murphy and Mr Asaro collect there checks and enjoy there big homes. Ramsey Jobs. My bills and expenses are becoming overwhelming and I need immediate help. “Many who are calling or emailing can find the answers to their questions on our website. They can also look up unemployment information for their state, fill out the requisite paperwork through a chatbot, and have DoNotPay submit the forms on their behalf. I need help I try to claim I cant it say I need to talk to customer service person . Estimates produced by the U.S. Bureau of Labor Statistics indicate that total nonfarm wage and salary employment in New Jersey … What a disgrace! How are you suppose to care for your family in these trying times. Even if there are 50 people answering calls with 100 calls in que, those calls will not be answered in an 8hr period of time when there are more calls coming in behind those already on hold. I need a real person ♀️, Its B.S.! 8.2 % California Unemployment Rate in November 2020. I wish I could find the piece I read, I believe it was from a government site. Hundreds of thousands of people haven't received unemployment checks in New Jersey. Officials sad many of the inquiries the department receives every day are for general information, including: Officials warned that residents should not enter claim-specific information into the chatbot because there is not a live agent on the other end. My problem is I don’t understand why I am not receiving the $600 pandemic money since I do have a qualifying claim at least that money would bring me up to what I normally make weekly before taxes. I applied for unemployment and qualified under PANDEMIC unemployment . When you go directly to the myunemployment.nj.gov site, the chatbox is in the lower right corner of your screen. The phone lines should only be accessible to applicants who have waited more than 2 months (Me; initial claim date: 03/10/2020) Every time I tried calling,the recorded system will tell me to call the next business day. Most folks are getting it 3-4 days after they get their regular unemployment payment. I’M ONE OF THE HARD WORKING PEOPLE THAT IS ALSO HAVING A HARDSHIP WAITING ON MY BENEFITS FOR 6 WEEKS NOW??????????????? This problem needs to be addressed. Example. Disclaimer . The system said you cannot file a claim you already have one. Hasn’t been able to put in claim even though he was approved since April need help with a real person not a machine. Only persons physically in the state of New Jersey are permitted to wager for real money with Unibet. Every week now I certify I expect to see previous weeks and I can” see it . Return to nj.gov. So far, it has distributed $1.9 billion in income-supplementing benefits as of May 2 to more than 700,000 collecting benefits. New Jersey desperately needs COBOL Programmers. I applied 3/19/2020. Yes my name is constance jones and I have been calling since March ..I received my last check at the end of April and I have been calling in but I still don’t see any money on my card yet it said I well get credit for the weeks I have been calling in ..and it said I need to speak to agent ..but I have been calling every day all day and I’m not get any answer ..I have send email talked to a unemployment lawyer . New Jersey desperately needs COBOL Programmers. The Department of Labor launched a chat bot on Friday designed to help the deluge of workers who haven’t been able to get in touch with the agency about their unemployment … But to no avail every time I get the recording that I need to speak with a representative call back on the next day so I called back and the next day and no response I’m about ready to lose my home it is very hard to pay any of my bills. Maybe they should be extending the phone hours, temporarily, until these issues have been handled for people because 8:30a-4:30p is not enough. She says New Jersey’s unemployment system is broken. I share much of the frustrations my fellow New Jersians are experiending. The chatbot was developed in partnership with the New Jersey Office of Innovation and uses Google technology. When are we going to be able to speak with a human being? Have e-mailed governor received a general message but still have not solved. Vi vil gjerne vise deg en beskrivelse her, men området du ser på lar oss ikke gjøre det. One goal of the new chat feature is to improve customer service. Phil Murphy has said any resident who is eligible for unemployment will receive every penny that they qualify for. It is unacceptable that this is even happening; that anyone is not receiving their unemployment. I been out of work since March 13 and i had apply for my benefits in April so i want to know why it keep saying pending. Perhaps he can provide all the unemployed awaiting their $$$ with a meal. For unemployment on the 18th of same month. This site has been authorized by the State of New Jersey, Division of Gaming Enforcement in accordance with the Casino Control Act for use by registered users 21 years or older and physically present in the state of New Jersey. Officials said the chatbot frees up time for agents to focus on claims that need an intervention. The user is on notice that neither the State of NJ site nor its operators review any of the services, information and/or content from anything that may be linked to the State of NJ site for any reason. That way you know you will be taken care of and will eliminate so many phone calls. Here are some of the top general inquires the NJDOL receives: “We are investigating every resource we can add to assist our customers at this time of unprecedented unemployment claims,” Labor Commissioner Robert Asaro-Angelo said. It started paying out for the week of March 29. New Jersey. You can also select or change your withholding status at any time by writing to the New Jersey Department of Labor and Workforce Development, Unemployment Insurance, PO Box 908, Trenton, NJ 08625-0908. I totally agree with Andi Mr Asaro-Angelo needs to pull his sleeves and stop pointing fingers.He sits on these panels and try to blame the American people for not entering the information in the system correctly. New Jersey. Official Site of the State Of New Jersey. since 03/19/2020 I have not been able to complete the case without work. launches online chatbot for most asked unemployment questions, New Jersey Department of Labor & Workforce Development, Education Commissioner Repollet to become Kean U. president, Malbek closes $3M in growth funding from Osage Venture Partners, Bye-bye, toll booths: Port begins all-electronic collection at Holland Tunnel, Executive Moves: Jefferson Health, Larken Assoc. I got payment for the past two weeks now all of a sudden it says it cant be processed and that i NEED to talk to a representative. So, if you’re getting unemployment benefits, this $600 will be additional to that. My husband filed for UI is been qualified but there is an issue that needs to resolve with customer service and no one is available what he does in this case to get paid. I am a gig worker and i have not received my retroactive funds and no PUA of $600. This top doc was eager for any COVID vaccine — but was thrilled to... NJMEP is 1 of 9 recognized nationally by DOL for development of top-level apprenticeship... Infectious disease expert concerned about overconfidence, preaches continued vigilance. This new feature points them in the right direction to find the answer quickly.”. The week what can I do, I have open a Claim March 22 was approved and was told I was going to get money put on my BOA account I finally got the card on Monday been calling every day cannot get through money is not posted then I tried to claim for April 25 I may have made a mistake it’s showing that my last payment was on the 25th and I cannot claim and I am wondering what to do now this is ridiculous and I’m way in almost 8 weeks and not a dime please get back to me. Good morning. Tap below to … Another goal is to direct customers to self-service features whenever possible. At least it is for us on a laptop using Google chrome. The March 29 date is key. A chatbot can help people resolve there issues for those that need to speak to a representative if you set it up that way. I need help finding out why my claim is not payable at this time, This isn’t any good for someone who needs to talk with someone my son applied april 1 and it said he needed to talk to a representative i still cant believe if you call at 8 am it tells you that everyone is busy call back tomorrow are they just not taking any calls and if they are not then why are they telling people they have to speak with someone being patient dosent feed your family unless Murphy is giving out personal loans from his pocket some people live week to week and have no savings being patient dosent feed you. The NJDOL said the feature engaged with approximately 50,000 user interactions during its first three days of operation — in turn freeing up time for agents to focus on more involved claims. My daughter got 1 payment then 5 weeks of nothing can someone tell me whT to do cant get help. The feature simulates a human text response to provide answers to the 20 most frequently asked questions related to unemployment benefits. Bloods on Phil Murphys hands now, I’ve been trying to claim benefits since may 17 2020. Why are working people having so many problems getting their MONEY THAT THEY WORKED SO HARD FOR and the SELF EMPLOYED/NONE WORKING PEOPLE GET THEIRS WITHOUT A PROBLEM. This message repeats itself the next day even if it is at 8 am. It’s amazing to me that the head of unemployment which is supposed to have managerial skills and the governor seen this monumental wave of unemployment cases coming and did nothing to head it off like maybe hiring more staff and allowing career centers to remain open not to the public but for agents to continue to perform thier duties – perhaps they were not concerned about thier next dollar or next meal – shame on our elected public officials. The New Jersey Department of Labor & Workforce Development announced on Monday it has launched a new chat feature on its unemployment website to enhance service amid the coronavirus pandemic. Hi I been calling my unemployment benefits since 4/1/2020 and certify on computer,I haven’t finish my procedure yet and I wanna be able to finish this n receive my money for my expenses,I been checking on the net n nothing new,no letters,how can I finish my procedure almost 2 month like this,my email is Man7601@outlook.com please reply to my comment,thank u. Dominick Luizza says he has $11 in his checking account. Earlier this week, Planet Princeton posted a story about a new chatbot feature that the New Jersey Department of Labor launched to answer commonly asked questions about unemployment. I thought he was going to be really good for the state but apparently I was wrong so Murphy needs to do something And needs to do it fast there’s a lot of people that are going to lose their homes and can’t even feed there children .in this state one of the richest states in the country we pay high taxes and we have good support most of the time from this great state of nj.that i love. 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